Terms and Conditions

Old Bahama Bay Policies and Frequently Asked Questions

Hotel Only Rates ++:      24% Tax and Service Charge per room, per day; $20 Resort Fee per room, per day.

Deposit Policy:               

  • A one-night deposit is required to secure reservation. A 3 night deposit is required during holiday dates (listed below).
  • If reservations during these time periods are for both marina slip and hotel room, deposits are required for both.

Hotel Cancellations:     

Together we are facing a truly unprecedented situation. The global COVID-19 pandemic is affecting all of our families, businesses, communities, and way of life. We hope our guests and their loved ones are safe and healthy. During this time, when community is more important than ever, we remain committed to keeping you connected and informed. 

We understand you have questions and concerns about the impact COVID-19 may have on your upcoming reservation. As of now, we are hopeful Old Bahama Bay will be operating as soon as possible. However, as this is an uncertain situation, we wanted to update you with options and adjustments which may take place as this situation evolves.

We have had reservations which were not able to be met due to our requirement to abide by Bahamian law and travel restrictions. Bahamas Borders remain closed as per the Bahama Government Announcement April 27th 2020.

Any reservations not met will be returned to the guest in the form of an Old Bahama Bay voucher. This voucher will be valid for two years and will have first priority over reservations dates for the future requested booking dates.

All future reservations cancelled within the framework of our cancellation policy will also receive Old Bahama Bay vouchers. They will also be valid for one year and will have second priority to the above-mentioned vouchers.

Once we have a solid timeline from the Bahamas government as to when travel will open up again, we will make sure to announce and communicate to all of our beloved guests.

This storm too shall pass and we will be together enjoying our piece of paradise again very soon!  We sincerely thank you for your loyalty and support!

Pets Policy:                  Old Bahama Bay is a pet friendly  resort. One pet, with no size restrictions, is allowed per room with a  $200 refundable advance deposit to pay for any damage done by the pet.   All pets must comply with Bahamian regulations.  If you are planning to have your pet share your room with you, you must provide this information to the Front Desk so that our housekeeping staff is aware that there is a pet in the room. 

Children:                       Children under 12 free of charge in parents room.

Children’s Amenities:   Cribs and High Chairs

Extra Persons:               Extra person (over 12 years of age) in same room: $50.00 per day

Hotel check-in time:      3:00 pm

Hotel check-out time:   11:00 am 

Airport Transfers:           

Old Bahama Bay can arrange taxi pick up and drop off from Grand Bahama International Airport (FPO). Taxi fee is $70 each way for 2 persons and $5 for every extra person and can be added to your hotel bill.  Airport is 26 miles from resort and drive takes approximately 45 minutes. Rental Cars are also available at the airport and in West End.  Driving is on the LEFT side of the road. 

Marina Deposit & Cancellation Terms and Conditions:

  • Together we are facing a truly unprecedented situation. The global COVID-19 pandemic is affecting all of our families, businesses, communities, and way of life. We hope our guests and their loved ones are safe and healthy. During this time, when community is more important than ever, we remain committed to keeping you connected and informed. 

    We understand you have questions and concerns about the impact COVID-19 may have on your upcoming reservation. As of now, we are hopeful Old Bahama Bay will be operating as soon as possible. However, as this is an uncertain situation, we wanted to update you with options and adjustments which may take place as this situation evolves.

    We have had reservations which were not able to be met due to our requirement to abide by Bahamian law and travel restrictions. Bahamas Borders remain closed as per the Bahama Government Announcement April 27th 2020.

    Any reservations not met will be returned to the guest in the form of an Old Bahama Bay voucher. This voucher will be valid for two years and will have first priority over reservations dates for the future requested booking dates.

    All future reservations cancelled within the framework of our cancellation policy will also receive Old Bahama Bay vouchers. They will also be valid for one year and will have second priority to the above-mentioned vouchers.

    Once we have a solid timeline from the Bahamas government as to when travel will open up again, we will make sure to announce and communicate to all of our beloved guests.

    This storm too shall pass and we will be together enjoying our piece of paradise again very soon!  We sincerely thank you for your loyalty and support!

Marina Notes:        

  • Draft: 8 feet mean low
  • LOA: Max 120’
  • Fuel Dock on site
  • Laundry Facilities – coin operated 
  • Marina Dockage rates are subject to 7.5% VAT

Permits & Fees:    $150 per vessel 35’ and under; $300 per vessel above 35’ includes clearance, cruising permit and fishing fee for up to three people; $25 per additional person. Fees are valid for two entries within a 90-day period. Customs and Immigration accept cash, VISA or MasterCard. 

Customs & Immigration Hours (for Marina guests): 9 am - 5 pm year round, but extended hours can be arranged with prior notice.  

A 3 night minimum stay for hotel and marina guests is required over the following holidays

  • 2020 HOLIDAYS

    • Memorial Day (May 22-28, 2020)
    • Independence Day (July 2 - July 6, 2020)
    • Lobster Season (July 31 - Aug 6, 2020)
    • Labor Day (September 4 - 10, 2020)
    • Christmas Season (December 24 - 30, 2020)
    • New Years (December 31 2020 - January 7, 2021)

Activities and Amenities included in hotel and dockage rates:

  • Paddleboards
  • Kayaks
  • Snorkel Equipment
  • Swimming Pool
  • Beach Loungers
  • Bicycles
  • Tennis Courts
  • Playground
  • Basketball Court
  • Beach Volleyball
  • Ping Pong
  • Pool Table
  • Kids Beach Toys
  • Wii Station
  • Lawn Games

Fee based on-site activities which can be booked on site or prior to arrival:

  • Snorkel Trips
  • Ecology Tours
  • Bonefishing
  • Reef and bottom fishing
  • Native fishing adventures
  • Private Boat Charter
  • Sunset Bahama Mama Cruise
  • Island Tours
  • Private Island Picnic
  • Massages and spa services

V.A.T.                     A Value Added Tax of 7.5% is charged on all goods and services provided throughout the resort. 

Pet Policy:          Old Bahama Bay is a pet friendly resort. One pet, with no size restrictions, is allowed per room with a $200 refundable advance deposit to pay for any damage done by the pet.  All pets must comply with Bahamian regulations. 

Group Rates:     Available for both hotel and marina with booking of 10 more hotel rooms or boat slips. 

West End Airport:

The airport is a daytime only, VFR only, operation. No instrument approaches are available and no night landings/takeoffs are permitted. The airport is open 7 days a week from 8 am to 5 pm.  The ICAO code is MYGW and the IATA code is WTD. 

Only aircraft which have been pre-approved by West End Airport Management and Bahamas ATC may land. This requires that the registration/tail number of the aircraft be submitted and approved. To obtain approval, please contact Ashley Smith, Airport Manager, call (242) 727-1335 or email AshleyJamesSmith1940@gmail.com